Search results for " DIGITAL ENVIRONMENTS"

ON NEW ROLES IN DIGITAL ENVIRONMENTS: E-DOCTORS AND E-PATIENTS

2014

Medical communication can be both a dialogue between expert-to-expert or expert-to-laymen (Cordella, 2004; Bowles, 2006; Candlin, 2006; Maynard and Hudak 2008; Lutfey and Maynard 1998; Heritage 2010; Heritage and Clayman, 2010 among others). In this last exchange, the doctor treats the patient as an ‘understanding recipient of medical reasoning’ (Peräkylä 1997) and language is simplified for communicative reasons (Koch-Weser et al., 2009). Patients are assumed as having little medical knowledge, which affects their understanding of medical terms and eventually leads to poor communication and to patients’ dissatisfaction (Candlin, Bruton and Leather, 1974; Coulthard and Ashby, 1975; Todd and…